Privacy Policy

Privacy Policy

This Privacy Policy describes how www.toastylife.com.au (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

Contact

If you have any questions, need more information about our privacy practices, or would like to make a complaint, please contact us at:

📧 Email: hello@toastylife.com.au

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and details necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” means any information that can identify an individual.

Device Information

  • Purpose of collection: to load the Site accurately and perform analytics on Site usage to improve performance.
  • Source of collection: automatically collected using cookies, log files, web beacons, tags, or pixels.
  • Disclosure: shared with our service providers, including Shopify and analytics partners.
  • Personal Information collected: browser type/version, IP address, time zone, cookie data, pages or products viewed, search terms, and interactions with the Site.

Order Information

  • Purpose of collection: to provide products/services, process payments, arrange shipping, issue invoices and confirmations, communicate with you, screen orders for fraud, and—where you’ve opted in—send marketing communications.
  • Source of collection: provided by you.
  • Disclosure: shared with Shopify, shipping providers, payment processors, and sales channels.
  • Personal Information collected: name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

  • We use Shopify to power our online store. You can read more here: Shopify Privacy Policy.
  • We may share information to comply with applicable laws, respond to lawful requests (e.g., subpoenas), or to protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertising and marketing communications we believe may interest you.

Examples include:

  • Google Analytics helps us understand how customers use the Site. Learn more: Google Privacy Policy or opt out: Google Analytics Opt-out.
  • We may share information about your use of the Site, purchases, and interaction with ads via cookies or similar technologies.

Opt-Out Options

Using Personal Information

We use your Personal Information to:

  • Provide products and services
  • Process payments and ship orders
  • Communicate with you
  • Send updates on products, services, and offers (if you’ve opted in)

Retention

We retain your Personal Information as long as necessary to provide our services and for legitimate business purposes, unless you request deletion.

Cookies

We use cookies to improve your browsing experience and collect usage data. Cookies may be functional, performance-based, advertising-related, or social media integrations.

You can control cookies in your browser settings. For details, visit All About Cookies.

Blocking cookies may affect Site functionality.

Do Not Track

Currently, we do not alter our data collection practices in response to “Do Not Track” signals due to the lack of an industry standard.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

Complaints

If you have a complaint, please contact us at hello@toastylife.com.au.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Last updated: 27 August 2025